ROI on Hardware Support Services
Hardware support services have been in huge demand for the
last five years. Downtime and many system related problems occur, due to lack
of hardware support services. Therefore,
companies are spending lot of money on this service for two reasons. One is to ensure
that there are no hardware related problems. The other is to ensure that IT
maintenance services are carried out properly. This will also prevent hardware
problems in future and meet the requirements of internal-audit and
client-specific audits.
The ROI from spends on hardware related services is crucial
for several reasons. One is that there are huge pressures on IT budgets and so
is the need to justify IT spends. The other reason is that better ROI can help
the IT department earn revenues, save costs and invest on research and
development activities. This better ROI helps the IT department to generate
cash. In fact the ROI on IT Maintenance services and the additional revenue
generated by the IT department will help the in-house IT team earn more
revenues.
There are several techniques to calculate the ROI. One
important option is to check the repairs and request for replacing IT assets.
If there is a reduction in the number of such requests and repairs, it
signifies higher ROI on hardware support services. This measure can help to understand two aspects.
The first aspect is to calculate if the returns are worth on the on the money
spent. The second aspect is with regards to the calendar for regular IT
maintenance. The in-house IT team will be able to prepare a calendar and
properly schedule the IT Maintenance activities and as well as avoid the
repairs and replacements of any major IT assets.